# RAGvidence Software License Version 1.0 — 8 October 2026 Copyright © 2026 Medo. All rights reserved. This is proprietary software, not open-source software. “Licensor” means the seller identified on the product page or transaction receipt. “You” means the individual who obtained the software, or the organization identified on a valid order if the order expressly grants an organizational license. By downloading, installing, copying, or using RAGvidence, you agree to this license. If you do not agree, do not use the software. ## 1. Free license grant For a build designated **Free**, Licensor grants one individual a revocable, non-exclusive, non-transferable license to install and use the software on devices controlled by that individual for personal, educational, evaluation, and internal professional work. You may use reports and other output you generate, including in commercial work, subject to third-party rights and your responsibility to review confidential content. No account or paid activation is required for the Free edition. ## 2. Plus license grant For a build or entitlement designated **Plus**, and while the applicable purchase entitlement remains valid, Licensor grants the purchasing individual the Free rights plus access to the Plus features and updates expressly listed for that purchase. Unless the order expressly states otherwise, Plus is a single-user license. It is not a team, organization-wide, redistribution, resale, or hosted-service license. Price, billing period, included update period, support level, taxes, and refund eligibility are controlled by the checkout terms and receipt. ## 3. Restrictions Under either plan, you may not: - redistribute, publish, sublicense, sell, rent, lease, or share the software or a license credential; - remove copyright, license, attribution, or entitlement notices; - provide the software itself as a hosted or managed service to third parties; - bypass, tamper with, forge, or defeat an entitlement or plan check; - use the software or documentation to create a substantially identical competing product for redistribution; - use the software unlawfully or in violation of third-party rights. You may make reasonable backup copies for your own licensed use. You may inspect and modify source files delivered to you solely for your own licensed use, but modifications do not grant redistribution rights or transfer support obligations to Licensor. ## 4. Data, providers, and third-party components The software processes data locally by default. Features you configure to use external providers transmit selected source text, questions, or prompts to those providers. You are responsible for having authority to process that data and for reviewing each provider’s terms, security, retention, and training policies. Third-party components and downloaded models remain governed by their own licenses. See `THIRD_PARTY_NOTICES.md`. This license does not grant rights to third-party content, datasets, models, or services. ## 5. High-risk use and professional advice The software is a retrieval evaluation and debugging aid. It does not provide legal, financial, medical, audit, compliance, or other professional advice. It does not guarantee that retrieved evidence, generated answers, labels, or reports are accurate or complete. You are responsible for human review, testing, security controls, and decisions made using the software. ## 6. Confidentiality and exported reports Reports can contain source identifiers, metadata, and text previews. You are responsible for inspecting and redacting exported artifacts before sharing them and for complying with confidentiality, privacy, employment, and contractual obligations. ## 7. Updates, support, and availability Licensor may change or discontinue editions and future features. Only capabilities present in the delivered build and expressly included in the applicable order are licensed. Planned or roadmap items are not commitments. Support, if included, is limited to the scope stated at checkout or on the receipt. ## 8. Termination This license ends automatically if you materially violate it. On termination, you must stop using and delete the software and license credentials, except where applicable law requires otherwise. Sections intended by their nature to survive—including restrictions, disclaimers, liability limits, and third-party terms—remain effective. ## 9. Disclaimer of warranties To the maximum extent permitted by applicable law, the software is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, or error-free results. Some jurisdictions do not allow certain exclusions, so these exclusions apply only to the extent permitted. ## 10. Limitation of liability To the maximum extent permitted by applicable law, Licensor is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profit, revenue, business, goodwill, or opportunity arising from the software. Licensor’s aggregate liability relating to a paid license will not exceed the amount you paid for that license during the twelve months before the event giving rise to the claim. Nothing here excludes liability that cannot legally be excluded or limited. ## 11. Consumer rights and controlling terms Mandatory consumer rights remain unaffected. If checkout terms or a written order conflict with this license, the more specific checkout terms or order control only for that transaction. If any provision is unenforceable, the remaining provisions continue to apply. ## 12. Contact Use the contact or support channel identified on the product page or transaction receipt for license questions.